Business Process Outsourcing
Concentrating on your core business
Let us take a look at the tasks and business processes that can be handled externally rather than in-house.
Often called BPO – Business Process Outsourcing, this accurately describes what we do. Companies that have a task or set of specific tasks that are undertaken in-house but where cost, space or a combination of these can justify the outsourcing to Lightspeed.
A prime example of this is inputting of data manually. Elsewhere on this web site we resell Trapeze to clients that require software for in-house operations. However for clients who want to remain focused on their core business but need data quickly what better recommendation can we possible provide than using this software in-house. This also allows us to compete with off-shore keying (not always the most efficient although it is perceived to be cheaper)
We take your documents and firstly understand what you do and what your requirements are. What format the data needs to be in, how quickly you need it, who needs access to it, how accurate it needs to be and how do you fulfil your statutory and business requirements.
Once we have done this we will agree a procedure, timescale and most importantly implementation and test process. We will then take your documents create our configuration datasets and run tests. These tests are used as bench marks for the service we provide to our clients.
We can act as a PO box and agree SLA’s to ensure you have the data when you need it, how you need it where you need it.
Our clients can concentrate on their core business safe in the knowledge their data is available the instant when they need it.
For a more in depth discussion please contact us.